Medicare Australia is an Australian Government agency that manages health-related programs and plays an essential part in the Australian health sector. It provides for inexpensive treatments for all citizens and permanent residents, with the main goals of assisting and improving health results in Australia.
The health programs of Medicare Australia include Medicare, Pharmaceutical Benefits Scheme, Australian Government 30% Private Health Insurance Rebate, Australian Childhood Immunisation Register, Australian Organ Donor Register, General Practice Immunisation Incentive Scheme, Practice Incentive Program, Rural Retention Program, claims and processing for the Department of Veteran’s Affairs, the Office of hearing Services of Western Australia, and the Family Assistance Office.
Medicare Australia is a customer-focused organization that delivers national health programs to the society with universal reputation for reliability, security, and innovative deliverance of health claims, payments, and information administration. Being one of the biggest and most competent health benefit and information processing organizations in the world, Medicare Australia has a link with every Australian resident, pharmacy, doctor, and many other members of the IT and health division.
Every year, Medicare Australia processes more than four-hundred million dealings, reimbursing benefits of about sixteen million dollars per year at remarkable levels of competence with administrative costs totaling only 3% turnover. Medicare Australia’s supporting service include nearly four-thousand-five-hundred staff through a network of two-hundred-thirty-eight Medicare offices, more than a thousand Medicare Australia Access Points in transaction centers and pharmacies, call centers, online services, and nationwide telephone claiming.
The organization also distinguishes and prevents inappropriate servicing and fraud. It is also playing a major role in the growth of Australia’s health expenditures and information for the future as well as a range of go-getting and ground-breaking health and eHealth schemes.
Medicare Australia’s strategic direction focuses on using the benefits of new channel technologies, specifically the Internet, joint with enhanced electronic information security to guard the health sector data. They have strongly focused on three channels of businesses namely, Internet, telephone, and face to face (Medicare offices and points of service).
The developing focus of the organization on conducting business electronically will make major change within Medicare Australia and other wider health sector. These new tools will provide better incorporation of Australia’s highly commended health sector, as well as enhance customer facilities of doing business online.
Medicare Australia takes pride in their history of high customer satisfaction outcomes measured separately every year, such as more than ninety percent for consumers and a collection of national and global awards.